This notice provides an overview of how your data is collected and processed.
AIG collects and processes personal and financial data about you in the course of business relations with our existing customers and/or relations with potential customers, in order to be able to offer you financial products and services tailored to your needs and profile, or to respond to your requests. We also process personal data as a result of your use of our website, in particular through the various forms accessible on it.
The personal data collected is obtained directly from you and on the basis of documents obtained through your intermediary, but also from public registers, intermediaries facilitating the veracity of the data, as well as from all legitimate third-party sources. They are processed and stored by AIG in its capacity as data controller.
AIG attaches great importance to the protection of your data. By continuing to use this site or by establishing a business relationship with us, you expressly agree to our data processing and privacy policy.
In principle, AIG does not process data outside the framework of its business relations with customers. However, AIG may be required by law or regulation to process data outside the framework of contractual relationships.
Depending on the financial and banking services involved, AIG may need to collect, use, store and/or transfer personal data about you, your co-account holders, cardholders, business partners (including other shareholders or beneficial owners), family members, representatives or proxies.
The information collected includes:
We may be required to record and monitor your telephone conversations with AIG in order to maintain a high level of quality and security, and to comply with applicable legal and regulatory obligations.
The processing of data by AIG is based on the proper performance of the services it is required to provide as part of the fulfilment of its contractual obligations, on compliance with its legal obligations or regulatory requirements, as well as on legitimate interests.
We collect and process your data for the following legal reasons and purposes, insofar as they are necessary, in particular:
We retain your personal data for as long as necessary to fulfill our contractual and legal obligations. We may process and retain your data after the end of our relationship for operational purposes and/or in accordance with applicable laws, as well as under various legal and regulatory retention and documentation obligations.
Contact Form: this data is collected in order to be able to contact you and propose offers related to the range of products offered by AIG. This data is kept until you inform us that you no longer wish to be contacted by our teams.
To this end, we collect information that enables us to identify and contact you, such as your surname, first name, e-mail address, home address, telephone number, investor profile and the company you work for. When you contact us, we may ask for additional information, such as your address or job title.
Employment Form: this data is collected so that we can contact you and check whether your profile meets our criteria. In the absence of a positive response from us, we will keep your personal data for a limited period of time so that we can contact you again if we have a new job offer.
To this end, we collect information that enables us to identify and contact you, such as: surname, first name, e-mail address, home address, telephone number, current employer.
In accordance with applicable regulations, you have a right of access to the personal data we have collected about you, as well as a right to rectify any personal data you have transmitted to us. You may also withdraw your consent at any time. However, withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal. You may object to processing, request the deletion of data, limit data processing or, where applicable, request a copy of your personal data, within the limits and under the conditions laid down by the applicable laws and regulations.
If we use your personal data for direct marketing purposes, in particular for sending newsletters, you have the right to object to the processing of your personal data at any time. In this case, we will no longer process your data for this purpose.
The aforementioned rights may be suspended or restricted if the interests, rights or freedoms of third parties prevail, or if the data processing serves to assert, exercise or protect AIG’s claims. In addition, AIG is entitled to suspend or restrict the aforementioned rights if the data processing takes place within the scope of its activity as prescribed by law or regulation. In exercising certain of the aforementioned rights, in particular the right to object to or limit data processing, AIG may no longer be able to provide you with certain financial products or services, or even to continue a business relationship.
AIG is subject to confidentiality obligations when processing personal data.
In the course of providing our services, personal data may be transferred to third parties. Recipients of such data may include banks involved in the transaction, correspondent banks, trading platforms, brokers, stock exchanges, system operators, transfer registration, clearing, processing and stock exchange notification services, issuers, fund and private equity administrators, sub-custodians, local market or supervisory authorities and other third parties involved in transactions or services. In addition, AIG may be obliged to provide information to authorities and/or third parties insofar as it is required to do so by applicable legal provisions.
When AIG outsources certain services, and insofar as personal data must be communicated to its suppliers and service providers, it requires them to undertake to comply with all the obligations relating to data protection and confidentiality with which it complies itself, so that your data remains secure.
The data collected via this site may be transmitted to various entities of the AIG Group within the European Union and Switzerland.
AIG takes all necessary technical and organizational measures to ensure the security and confidentiality of personal data.
We restrict access to your personal information to those employees, agents or third parties who need to know that information in order to provide products or services to you in connection with your investments made with or through us. We maintain physical, electronic and procedural safeguards to protect your personal information, including firewalls, encryption, personal passwords and authentication technology.
All personal information provided via this website will be treated confidentially, in accordance with current legislation and regulations.
Nevertheless, despite all precautionary measures, users of this site expressly accept that the Internet is not a secure medium for the communication of information, and that they use the Internet at their own risk. AIG declines all responsibility for loss or damage that may be caused by third parties intercepting information made available to you on this site. In particular, AIG accepts no liability for loss or damage caused by any failure or interruption of this site, or any error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, defect or alteration in the communication channel, even if the circumstances giving rise to the event are within the control of AIG or any software service or support provider.
This document is an explanatory notice and in no way an offer of services or products. This Data Processing Notice may be updated at any time, so please consult it regularly.
